Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, just go to our contact page and tell us the exact issue so we can start the return/refund process. 

You can always contact us for any return questions.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you receive damaged products, make sure to reach out to us and send us video asap. So we can get the issue fixed for you.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Processing Fee for Returns and Exchanges

Returns and exchanges will incur a flat-rate processing fee of $50. This fee covers the administrative, processing and logistical costs associated with handling your return or exchange. Please take note we do not include shipping and for the refund to be effective, users have to ship back their item back us to us in good condition for the refund to be valid.

Refund Process

Upon receipt of your returned item(s) and verification of their condition, we will process your refund within 10 to 14 business days. You will receive an email notification once the refund has been initiated. The full refund amount will be credited back to your original payment method within three to five business days from the initiation date.

Please note that any returns requested after 30 days from the delivery receipt may be subject to refusal.

Thank You.